RMA Group, a multi-disciplinary group that was formed in 1988 with the primary aim to provide value-added Resource Management and Advisory services to our clients to improve their competitive edge

Being a leading business process outsourcing company based in Singapore, RMA has been delivering quality outsourcing solutions and services for over 30 years.

ENHANCING BUSINESSES' COMPETITIVE EDGE FOR OVER 32 YEARS


A high angle shot of the Marina Bay Sands Resort in Singapore at sunset.

RMA Group are expert Business Process Outsourcing solution and service providers with a wide range of clientele from all industries. Furthermore, our strength is our ability to effectively and efficiently manage our resources, contributing to our ability to solve any problems for our clients. We achieve success through completing projects with dedication, integrity, and at a great value.

Our company is well supported by regional offices in Malaysia, Vietnam, Indonesia and India. Furthermore, we continuously grow our global network of strategic partnerships across China, Thailand, Philippines, Australia and the USA.

RMA Group is a group of companies, consisting of RMA Contracts, RMA Consultants, RMA Infoworks and RMA Projects.

OUR VISION AND MISSION


Our vision is to maximise our shareholders’ value and satisfy our customers’ needs as well as to provide our employees with a rewarding and productive work environment together with our commitment to conduct our affairs responsibly in the community.

We will accomplish this vision through our corporate mission of successful growth by managing our assets strategically and integrating our businesses through effective planning and allocating of our resources.

OUR CORPORATE CULTURE - SPIRIT


Our organisation’s foundation is built on our SPIRIT that distinguishes our principles and guides our actions.

To achieve excellence in our works, we build a sense of Security in whatever we do.  We take Pride in our performance and always approach our work with Integrity.  Being Reliable and working with Initiative helps us to achieve the best results for our Clients.  We share a common goal to foster Teamwork all throughout our ranks and work hard to maintain these values.

816

Global Contingent Workforce

46

Major Projects in 2019

492m

Pages Scanned

32+

Years Experience

THE RMA GROUP OF COMPANIES


RMA Contracts is a leading BPO service provider that uses cutting-edge technology to streamline core business practices for success.

We provide the following BPO services:

  • Digitalization and transaction processing
  • HR consultancy
  • Recruitment and manpower outsourcing
  • Customer relations
  • Managed services
  • Survey and Market Research
Visit RMA Contracts Website

RMA Consultants are a highly experienced Human Resource Outsourcing (HRO) service provider. Our practical and strategic advisory and solutions enhance our clients human capital for business success. Furthermore, our social trends and critical industry knowledge comprehension capabilities in today’s competitive marketplace make us a leading HR solutions provider.

We provide the following solutions:

  • Cross-functional executive search
  • Staffing
  • Recruitment
  • Other customized HR consultancy services
Visit RMA Consultants Website

RMA Projects is a Project Management Outsourcing (PMO) service provider specializing in the planning and execution of outsourced business projects. RMA does so through the integration of proactive, hands-on approaches to managing specific project needs.

With expertise and track record in project management, RMA Projects is focus driven on working hand-in-hand with clients to achieve a competitive business edge.

We provide the following PMO services:

  • Project implementation
  • Management plans
  • Risk and cost-benefit analysis
  • Project audits
  • Project financing assistance
  • Construction management

RMA Infoworks is a professional Information Technology Outsourcing (ITO) service provider. We deliver innovative IT-enabled business process solutions through agile application development and infrastructure solutions methods for business success.

RMA Infoworks develops IT strategies and business solutions to streamline today’s challenging business growth and processes. Furthermore, we are official partners of IBM, Microsoft, and AgilePoint.

Our IT business solutions include:

  • Business Process Automation (BPA)
  • Robotic Process Automation (RPA)
  • Human Resource Management System (HRMS)
  • Applicant Tracking System (ATS)
  • Learning Management System (LMS)
  • AI Driven Facial Recognition Technology
Visit RMA Infoworks Website

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OUR ACCREDITATIONS AND CERTIFICATIONS


Our processes at RMA Group are certified as Evidence Act by PwC and are compliant to OHSAS 18001; ISO 9001, 14001, 20000-1, 22301, 27001, 37001, 45001 and SS 584:2015. These accreditations are proof of our commitment to providing high-quality business process outsourcing solutions. Click on one of our certifications below to find out more.

WHAT OUR BPO CLIENTS SAY


OUR BUSINESS PROCESS OUTSOURCING SERVICES


An experienced man digitalising a business' paper files and scanning them.

Digitalisation and Transaction Processing Services

Digitalisation document conversion solutions, and customised workflow automation services.

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A group of happy RMA Group recruits.

Professional Employer and Manpower Outsourcing Services

Professional employer, manpower outsourcing, recruitment, staffing and HR consultancy services.

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Managed Services

We provide professional managed services, including payroll, survey, and contact services.

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Other Services

AI-driven facial recognition, augmented reality, and application development.

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SPEAK TO RMA GROUP ABOUT YOUR BPO NEEDS


To discuss how our services can help your business, don’t hesitate to get in touch. You can contact us online or call us, leave us a message and we’ll get back to you ASAP.